Today I had the very annoying issue of some outlook attachments being blocked. The client had received emails previously from this person but for some reason was blocking a few random attachments from them. They were PDF and Image files. I tried the usual registry edit tricks and reinstalling and recreating their profile but this didn’t work. I stumbled across a simple thing that i never thought would work. I did this on Office 365 2019 and a Microsoft 365 Exchange account.
- Simply right click on the email
- Select “Junk”
- Select “Never block this sender” or “Never block sender’s Domain” if you trust the business
- Obviously you should only do this if you definitely trust this person
- Thats it, this allowed us to view their attachments